Family Medicine


Alfred Road Medical Centre doctors are dedicated to treating the whole family. The Centre delivers wide-ranging and ongoing health care to all members of your family.

Family Medicine


In the increasingly fragmented world of health care, one thing remains constant: family doctors are dedicated to treating the whole person. Family medicine’s cornerstone is an ongoing, personal patient-physician relationship focusing on integrated care. Unlike other specialties that are limited to a particular organ or disease, family medicine integrates care for patients of all genders and every age, and advocates for the patient in a complex health care system.


The focus of Alfred Road Medical Centre is patient care. Werribee Centre delivers wide-ranging and ongoing health care to all members of your family. From time to time our centres may contact you regarding health promotional activities that may be of benefit to your family, e.g. men’s & women’s health checks, 4-year-old health checks, immunisations, etc.


We understand that in some circumstances you will require multiple appointments for children and/or parents at the same time. Please ensure that you discuss this with the receptionist so appropriate appointment times can be made.


Practice Information


Health Information Privacy -
Our practice regulates the use and disclosure of our patients’ health records. All our patients’ records are confidential and private. We do not disclose personal health information to third parties except in cases where our patients have given written consent, or are at risk of harm and unable to give consent.


  • Patient Feedback

    We welcome feedback on how to improve our services and endeavor to address complaints in a timely manner. Leave your thoughts in our suggestion box located in the waiting room for any comments otherwise, you can email the Practice Manager at [email protected].


    If you have any concerns, please contact the Practice Manager on 03 8336 9333. If your concern remains unresolved you may contact the Health Services Commissioner, Ph: 8601 5200, or ask our receptionist for an ‘Office of the Health Services Commissioner Complaint Form’.

  • Test Results

    To protect your privacy and ensure that all results are managed in accordance with best practice, Test results can be given as a telehealth consultation under certain circumstances following guidelines under the Covid-19 pandemic


    Please ensure a follow-up appointment is made with your GP within 3 days from the date the test is completed you do not need to check your results are available. We operate a notification service for results where you will receive a call/text/letter depending on your preferences.

  • Reminder System

    We will send you a reminder notice from time to time for health check-ups, test results, and services appropriate to your care such as immunization and cervical screen test reminders. If you do not wish to receive any letters or text messages, please notify the receptionist in writing.

  • Immunisation

    We can perform all Immunisations. All Immunisations will be sent to the Australian National Register and are recorded in the patient’s file.

  • Home Visits

    Home Visits may be provided to patients under certain circumstances. Please discuss this with your regular doctor if needed.

  • E-Mails

    For privacy and confidentiality reasons, we ask our patients not to use e-mails to seek medical advice, our info email is available for general inquiries only and can be attended to by our receptionist. Please allow 24 hours for a response to any e-mail inquiry.