Diabetes Education

An important aspect of life for any person with diabetes is diabetes education.

Diabetes Education

The goal is to keep you in good health.

There are many issues linked to diabetes that may affect your quality of life, including the never-ending demands of diabetes care, eating carefully, exercising, monitoring blood glucose, scheduling, and planning of medication intake, monitoring symptoms of low or very high blood glucose, worrying about complications or your health in general. ARMC continuously strive to inform and educate our Werribee clinic diabetes patients, thanks to which they are better positioned to control and manage their condition.

The most common types of diabetes are Type 1 and Type 2. Diabetes can be either controlled through diet and exercise or will require medication such as Insulin. If you are experiencing any of the following symptoms which may relate to diabetes, please discuss with your doctor as soon as possible.

Weakness and fatigue
Tingling or numbness in your hands, legs, or feet
Frequent trips to the bathroom
Unquenchable thirst
Losing weight without trying

Practice Information

Health Information Privacy -
Alfred Road Medical Centre regulates the use and disclosure of patients’ health records. All patients’ records are confidential and private. Alfred Road Medical Centre do not disclose personal health information to third parties except in cases where patients have given written consent, or are at risk of harm and unable to give consent.

Patient Feedback

Alfred Road Medical Centre welcome feedback on how to improve services and endeavor to address complaints in a timely manner. Leave your thoughts in the suggestion box located in the waiting room for any comments otherwise, you can email the Practice Manager at [email protected].

If you have any concerns, please contact the Practice Manager on 03 8336 9333. If your concern remains unresolved you may contact the Health Services Commissioner, Ph: 8601 5200, or ask the receptionist for an ‘Office of the Health Services Commissioner Complaint Form’.
Test Results

To protect your privacy and ensure that all results are managed in accordance with best practice, Test results can be given as a telehealth consultation under certain circumstances following guidelines under the Covid-19 pandemic

Please ensure a follow-up appointment is made with your GP within 3 days from the date the test is completed you do not need to check your results are available. We operate a notification service for results where you will receive a call/text/letter depending on your preferences.
Reminder System

Alfred Road Medical Centre will send you a reminder notice from time to time for health check-ups, test results, and services appropriate to your care such as immunisation and cervical screen test reminders. If you do not wish to receive any letters or text messages, please notify the receptionist in writing.
Immunisation

Alfred Road Medical Centre can perform all Immunisations. All Immunisations will be sent to the Australian National Register and are recorded in the patient’s file.
Home Visits

Home Visits may be provided to patients under certain circumstances. Please discuss this with your regular doctor if needed.
E-Mails

For privacy and confidentiality reasons, we ask patients not to use e-mails to seek medical advice, the info email is available for general inquiries only and can be attended to by the receptionist. Please allow 24 hours for a response to any e-mail inquiry.